When it comes to choosing your preferred Perth office or commercial cleaning provider, there are a number of factors you’ll need to consider, including contracts, cleaning products, flexibility, communication and more.
Does the Perth cleaning company use subcontractor businesses?
At PetraClean, our Code of Conduct includes ethical principles that lead to the direct engagement of cleaning team members. For this reason, we do not engage subcontract cleaning companies to find cleaners. This approach means we operate our business with integrity and comply with workplace relation laws.
Does the cleaner do lock-in contracts?
A lock-in office cleaning contract means you are contractually obligated to pay a certain amount, on a certain schedule, for a certain period of time. For example, $250, paid monthly, for a year, for scheduled fortnightly Perth office cleans.
While locking in a price means you have the knowledge that the amount you’re paying for your office cleaning service is not going to change, if a cleaning company knows they have you locked-in, there’s a strong possibility that standards could drop. After all, the incentive to keep your business will not be there.
At PetraClean, we don’t do lock-in contracts, meaning you have the ability to leave us at any time if you’re not happy with our cleaning service. Our lack of contract ties into one of our values of believing we’re only as good as our last clean. For more information on lock-in office cleaning contracts, you can check out our full length blog on the subject.
Are cleans regularly supervised?
While we only hire the best cleaners available, it’s inevitable that mistakes will happen, and items may be overlooked. While other Perth cleaning companies may tell you, “That’s life,” it’s why PetraClean employs cleaning supervisors who conduct regular check-ups on all our sites and cleaners. This guarantees you a consistently high standard clean first time, every time.
Does the cleaner provide their own cleaning equipment and cleaning products?
It’s important to find out whether your cleaner will be providing all of the necessary equipment and commercial cleaning products, including hospital-grade disinfectant, to meet the needs of your Perth office or premises as part of their service.
If this is not included as part of your initial quote, this extra cost will be passed on to you, and may mean you end up paying significantly more than expected.
When it comes to cleaning your Perth office or business, PetraClean only uses the best cleaning products available. Rather than using an all-purpose cleaner, all of our cleaning products are designed for a specific purpose, whether it’s polishing, disinfecting, or removing grime and stains. Even before COVID-19, all of our disinfectants are hospital grade and meet WA Health Department guidelines.
Because all Perth offices are different, all require slightly different cleaning schedules, and in many cases, different chemicals. By choosing a cleaner like PetraClean who keep all your cleaning chemicals onsite, you can be assured your office is always being cleaned with the right products.
Does the cleaning equipment stay onsite?
With the average shoe being covered in 421,000 units of bacteria, it’s no surprise that high traffic offices and workplaces can become very dirty places. Now imagine if your cleaner was using the same mop to clean your kitchen floors, that’s been used to clean another client’s restroom? Pretty gross, right? Not to mention in order to use a mop properly, they need to be washed, wrung, and air dried between uses. If a cleaner is using the same mop across multiple sites on the same day, there’s no way this can be achieved.
With PetraClean, you don’t have to worry about dirty, old equipment being used to clean your Perth office. We provide all the equipment needed to clean your office or workplace, including Chux cloths instead of sponges, and separate mops for both your kitchen and bathroom, which always stay onsite.
Supplying and keeping your office cleaning equipment onsite also allows PetraClean cleaners to be more efficient. Instead of spending 15 minutes of their allotted cleaning time setting up and packing down, they spend their whole shift cleaning your office or workplace.
Is the cleaner flexible when it comes to cleaning times?
When it comes to your preferred Perth office cleaning times, a number of factors may come into play, including your industry, location in the wider Perth region, operating hours, and staffing requirements. While some cleaners may only offer weekend cleaning, at PetraClean, we work around you.
We are available after hours, either late at night or early in the morning, and on weekends, weekend nights, and even on public holidays. If you would prefer us to work during work hours, we can accommodate that too. At PetraClean, we clean around your schedule.
Is it easy to contact your cleaner?
At PetraClean, we constantly hear from clients about how difficult it was for them to reach and give feedback to previous cleaner companies. This can be incredibly frustrating, especially when it comes to the presentation of your office/workplace and the reputation of your business.
At PetraClean, we’re proud to say this isn’t the case. When you sign up as a new PetraClean cleaning client, you’ll receive the mobile number of everyone in our management team. This gives you a 24/7 point of contact in case of any cleaning emergencies or problems.
Plus, communication booklets are left on the premises of all our Perth clients, meaning you can clearly communicate any areas of concern, low stock, and more, directly to your cleaner.