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Explanation of lock-in office cleaning contracts (and why PetraClean stands out)

Are you in the process of selecting a Perth office cleaner and weighing the decision of opting for a lock-in contract or not?

In this blog we’ll dive into the nuances of lock-in cleaning contracts, explore the pros and cons, and discover the distinctive approach PetraClean takes in managing office cleaning contracts.

What sets apart a lock-in office cleaning contract?

Locking in a price provides stability, assuring you that the cost of your office cleaning service remains constant for the agreed-upon duration. This knowledge is particularly valuable for future planning and budgeting purposes.

Additionally, the peace of mind that comes with knowing your Perth office will receive regular cleaning without unexpected fluctuations in service can be a significant advantage.

Benefits of a lock-in office cleaning contract

There are a few benefits of a lock-in office cleaning contract. By locking in a price, it means you have the reassurance and knowledge that the amount you’re paying for your office cleaning service is not going to change within the next year. This kind of information is useful when it comes to things like future proofing and annual budgets.

Lock-in office cleaning contracts can also give you peace of mind – for the next year or so, you know your Perth office is going to get cleaned regularly, hopefully without issue.

Drawbacks of lock-in office cleaning contracts

Unlike straightforward transactions like phone plans or utility supplies, office cleaning services involve a more intricate relationship. With a year-long commitment, there’s a risk that the cleaning standards might decline as the cleaning company may lack the incentive to maintain excellence.

Cancellation of a lock-in office cleaning contract, even for unforeseen circumstances, often incurs a hefty cancellation fee. This financial burden can be challenging, especially in cases of personal crises or business closure.

PetraClean’s approach to office cleaning contracts

At PetraClean, we steer clear of lock-in contracts, offering you the flexibility to terminate our services at any time if you’re dissatisfied. We request only one month’s notice from either party, ensuring a smooth transition, including a final clean, equipment removal, and key return. This commitment aligns with our value of believing in the quality of our last clean.

While our contracts are not binding, you won’t encounter sudden spikes in cleaning fees. Our service prices adhere to the rates outlined in the national Cleaning Services Award, ensuring fair compensation for cleaners. Any changes, if rare, are communicated promptly.

Typically, we increase our prices just once a year (holding off in 2020 due to the impact of COVID-19 on Perth offices and businesses). Even if we were to adjust our fees, you have the freedom to switch to another provider without financial penalties.

While lock-in office cleaning contracts guarantee cost predictability, they may compromise cleaning quality and impose substantial penalties for cancellations. Opting for PetraClean means enjoying a top-tier office clean every time, with the freedom to choose, transparent pricing, and no surprises.

To learn more about PetraClean, or for a no-obligation quote, contact us today.

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